Customer satisfaction is our goal

The competence of a cold-strip producer is measured not only by the quality of its products, but also by the service it provides. For us, this includes personalised professional consulting and flexibility in dealing with each customer’s wishes.
Our application consultants and customer service representatives offer many years of experience in providing solution-oriented answers in material and logistics planning.
The BILSTEIN STEEL SERVICE, or BISS, specialises in advising customers buying small quantities about amounts, delivery conditions and prices.